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The home of quality gas fires, electric fires and stoves
Welcome to our FAQs section
This page has a list of common frequently asked questions and our answers to them. If there is something that you'd like to see answered on here, please Ask us.
- What does heat input and heat output mean?
- Who will fit the fire I purchase?
- Where can I purchase replacement coals for my gas fire?
- Why has my slide control fire stopped working?
- Why are the coals or pebbles on my fire sooting?
- Where can I purchase spare parts for my fire?
- How often should my fire be serviced and how much does this service cost?
- Who do I contact in order to have my fire serviced?
- How much will my fire cost to run?
- What type of fire do I need for my home?
Can't find the answer to your question?
Please give us a quick call on 01782 339000 or CLICK HERE to email us